Shipping & Returns

01. When do I receive my order?

When you have placed your order it will be handled by logistics within 24h. Once it is ready it will be shipped with UPS and a tracking number will be sent to you by email. Parcels will not be transfered during weekdays and national holidays.

The delivery time is approximately 2-7 working days. Please note that the delivery time depends on which country it is shipped to and it can take longer because of national custom rules that is out of our control. We ship from Sweden. 

02. How do I track my order?

When your order has been shipped, a UPS tracking number will be sent to you by email. Please note that it might take up to 3 days before you receive the email. 

If you haven't received your order within 10 days, please contact UPS for further details. 

If you haven’t received a tracking number, please contact

03. Do you offer free shipping?

Yes, we offer free shipping worldwide. Please note that there might occur custom duties that we can not affect. We ship our products from Sweden, Europe. 
04. Do you ship to my country?
Yes, probably, we ship to most countries. Check at the Checkout to be sure. If you're country is not on the list, let us know and we will probably be able to fix it,
05. What's your return policy?
Any brand new product can be changed or returned for a full refund within 60 days of delivery. Send an email to to get simple return instructions.

Warranty & Repair

01. What is covered by the warranty?

Our 24 month warranty covers manufactural failures on the following parts: movement, hands, dial and markers. 
For the warranty to be valid you must be able to show an order confirmation or receipt to confirm the date of the purchase and from which store.
Send an email to and explain the issues with your product. 

02. What is not covered by the warranty?

Our 24 month warranty does not cover:
  • Defects and damages due to loss, theft, fire, water.
  • Damages like knocks, dents, chrushing, broken glass etc, caused by improper use and carelessness. 
  • Failure or damage caused by unjustifiable repair or modification.
  • Changes and defects in estetics cause by normal every day use, like scratches, color changes in the case or watch band. 
  • Battery, wristband, crown, or glass.
For the Warranty to be valid you need to prove the date of your purchase and which store/website it was bought in. We only accept receipt from official Nick Cabana retailers. 

03. Can you repair my product?

If your product is covered by the warranty we will repair your product for free. If you don't have any warranty on your product we can repair it for a cost. Send us an email and describe the issue and we will help you,

Product Information

01. How do I adjust my mesh strap?

In the video below you can see how you adjust your mesh strap:

02. How do I set the date on my watch?

  1. Pull out the crown to Click Position 1.
  2. Turn it counter clockwise to the wanted date.*
  3. When the date is set, push back the crown all the way.
* Don’t set the date between 9AM and 1PM.

03. Are your watches waterproof?

All our watches are water resistent (3ATM). We recommend that you avoid contact with water. Avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is exposed directly to water. The watch is resistant to everyday use and light rain. 

Kindly note that water damage is not covered under the 24-month warranty.

Other Questions

01. When were nick cabana founded?

We were founded in 2013 by Niclas Lij during a trip to the French Riviera. Office and storage are in Sweden.  

02. why is nick cabana so awesome?

To be honest, we don't know. That's just the way it is. 

03. How can I contact you?

Send an email to and we'll get back asap!